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Skincare Oasis is committed to protecting your privacy and personal data. This privacy policy explains how I use any personal information that I collect about you when you use this website. It applies only to your use of the Skincare Oasis website and related online marketing.

This website may contain links to other websites, social media platforms, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Skincare Oasis does not control these third-party websites and is not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

In this policy:

"I" and "we" refer to Skincare Oasis

“Website” refers to our website

“user,” “users,” “you” and “your” refer to anyone who visits our website

“GDPR” means General Data Protection Regulation

“ICO” means Information Commissioner Office

“Cookies” are text files placed on your computer to collect standard website user behaviour information.

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WHAT DATA DOES SKINCARE OASIS COLLECT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process certain types of personal data about you as follows:

Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
Contact Data may include your billing address, delivery address, email address and telephone numbers.
Financial Data may include your bank account and payment card details.
Transaction Data may include details about payments between us and other details of purchases made by you.
Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
Usage Data may include information about how you use our website, products and services.
Marketing and Communications Data may include your preferences in receiving marketing communications from Skincare Oasis, any third parties and your communication preferences.

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HOW SKINCARE OASIS COLLECTS YOUR PERSONAL DATA

Skincare Oasis collects data about you through a variety of different methods including (but not limited to):

Direct interactions: You may provide data by filling in forms on our website or by communicating with us by post, phone, email or otherwise, including when you:

order our products or services;
claim an offer, promotion or deal;
create an account on our site;
subscribe to our service, newsletter or other publications;
request resources or marketing be sent to you;
enter a competition, prize draw, promotion or survey;
leave a review / give us feedback.
Online Booking: Skincare Oasis uses salon software provided by a third party to enable you to book your appointments online. The salon software may collect personal information directly from you when you:

Register to use the service;
Use the service;
Post to any related community forum;
Contact the online booking support team; and
Visit the online booking company website.
The information collected may include:

– Your name;

– Your contact information such as email addresses and telephone numbers;

– Demographic information such as postcode, preferences, and interests;

– IP address;

– Web browser type and version;

– Operating system;

– A list of URLs you have visited in connection with our website

Automated interactions: As you use the Skincare Oasis website, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

Third parties: Skincare Oasis may also receive personal data about you from various third parties and public sources. These may include (but are not limited to) Google Analytics and Campaign Monitor.

Skincare Oasis will only use personal data for the purpose it was collected and will seek your consent if we need to use it for other purposes.

Financial details will only be used once and will not be stored after use. Financial processing may be completed by a third party such as Worldpay. We abide by their security as applicable by their terms and conditions and UK Law.

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HOW SKINCARE OASIS USES YOUR PERSONAL DATA?

Skincare Oasis will use your data to provide you with information about our services and to improve the content of our website. Specifically, we may use your data for the following purposes:

Purpose/ActivityType Of DataLawful Basis For Processing

To register you as a new customer (a) Identity

(b) New Contact

Performance of a contract with you to process and deliver any order you have made, including

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

 (a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing & Communications

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests to recover debts owed to us

To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

 (a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you 

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services

To enable you to partake in a prize draw, competition or complete a survey (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

 (a) Performance of a contract with you

(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business

To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Contact

(c) Technical

 (a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise

(b) Necessary to comply with a legal obligation

To deliver relevant content such as newsletters and advertisements to you (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy using data analytics to improve our website, products/services, marketing, customer relationships and experiences-

(a) Technical

(b) Usage

Necessary for Skincare Oasis legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy, to make suggestions and recommendations to you about goods or services that may be of interest to you.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests to develop our products/services and grow the Skinacare Oasis business

 

WHO DOES SKINCARE OASIS SHARE YOUR PERSONAL DATA WITH

I may have to share your personal data with the following parties for the purposes set out in the table above:

Service providers who provide salon software, website services, IT and system administration and email marketing.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, payroll and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Please note: When accessing social media platforms such as (but not limited to) Facebook, Instagram, via The Skincare Oasis website, you may pass on personal data.

 

SAFEGUARDING YOUR PERSONAL INFORMATION

Skincare Oasis have taken suitable measures to safeguard and secure data collected. We comply with, and safeguard, your rights under the GDPR (General Data Protection Regulation) at all times.

Other than the parties mentioned under the Disclosures Of Your Personal Data section above, we will not transfer your personal information to a third party unless legally obliged to do so, where we are complying with legal obligations, involved in legal proceedings, a court order or a governmental authority.

Skincare Oasis will advise you at the first reasonable opportunity of any security breach in the unlikely event that your personal information is compromised.

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HOW LONG DOES SKINCARE OASIS RETAIN YOUR PERSONAL DATA

Skincare Oasis will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

 

YOUR LEGAL RIGHTS

Skincare Oasis takes individuals’ privacy very seriously. Demands from a third-party company or legal authority requesting your personal data will only be honoured if the acting authority presents a relevant court order.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to the processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent.
You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please contact me. I will try to respond to all legitimate requests in a timely fashion.

Skincare Oasis may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

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 WITHHOLDING YOUR PERSONAL INFORMATION

You can choose not to provide your personal information and you can access the Skincare Oasis website without providing any personal data:

· This website contains Opt In options so you can decide whether you wish your personal information to be collected. You do not have to opt in when asked to sign up to a newsletter or for a specific offer on this website.

· You can choose to disable your Cookies.

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SKINCARE OASIS USE OF COOKIES

Cookies are small text files placed on your computer, smartphone or another device when you access the internet. This website uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of people visiting our website. All data collected from these Cookies is anonymous so you cannot be identified. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

YOUR CONSENT

By using this website, you consent to our Privacy Policy. If you do not accept and agree with our Privacy Policy you must stop using our website immediately. For more information.

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Skincare Oasis reserve the right to update this policy at any time and will make every effort to communicate any significant changes to you. Your continued use of this website constitutes acceptance of such changes to the Privacy Policy.

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